|We attach importance to the quality of product and services, so before sending the parcel out, we have to check the product twice again and packaging by ourselves.|
|1.How to deal with, If the item is defective?|
|We are sorry that the item is defective, and we will actively deal with such incidents. We also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
|2. Return or cancellation policy|
|In order to provide more convenient customer services, we accept returns and order cancellation within 24hours.
You can contact with email@example.com at first or directly check more detail on our site.
Above all, thanks for placing order on our website www.zleyewear.com, Your satisfaction will be our greatest source of motivation.
We set the page to let you find corresponding express company’s tracking method fleetly and hope it can help you complete the order tracking inquiry.
It means that we have shipped out your order when you receiving the tracking number. You can check the status of your package throughout the following express checking boxes promptly. Any questions, please contact us freely!
PS: Sometimes express delays on updating the information on their website. So please be patient and check it some time later. Your understanding will be highly appreciated, thank you!